Fix: “Failed to load image files!” in ASUS Smart Gesture

You installed ASUS Smart Gesture on your laptop, and everything went fine. Even the taskbar icon came alive! But then, when you clicked on the icon to configure your gestures and settings, you got greeted by this beautiful little thing:

Worry not, for I’ve got your back! Let’s fix this pesky little issue within a mere period of 5 minutes, shall we?

Step 1: Navigate to the Smart Gesture folder

This is usually either one of these:

C:\Program Files (x86)\ASUS\ASUS Smart Gesture
C:\Program Files\ASUS\ASUS Smart Gesture

You’ll see all the contents, like:

Here, the first folder “AsTPCenter” holds the resources (images and videos) of Smart Gesture:

Now, as the error said “Failed to load image files!”, that must mean that these 2 folders might have something either missing, corrupted, or not compatible with your system. So let’s go ahead and fix that.

Step 2: Replace damaged/missing images with new ones

Let’s go back to the main folder of ASUS Smart Gesture, here we have 2 folders named “Configure_win8“ and “Configure_win10“ as shown:

Both of these folders hold the default resources for Smart Gesture, just like we saw in the “AsTPCenter” folder. So first, let’s try the “Configure_win8“ folder to see if it fixes our problem. Enter the folder, and you’ll see these 5 items:

What we’re going to do is copy all these 5 items, and paste it in the “AsTPCenter” folder. When it asks you if you want to replace these files, select yes for everything. You’re done!

 Step 3: Test it out and go to Step 3.1 if not fixed

Double-click the ASUS Smart Gesture icon in your taskbar, and it will have either of the below 2 results:

1] Your problem will be completely fixed (If this is the case, then congratulations, you did it!)
                                                                              OR
2] The error will be gone but stuff won’t be showing properly in the program, like missing/misaligned buttons, text, checkboxes, etc. like in the below image (If so, then don’t worry, I’ve got you! Look at step 3.1)

Step 3.1: Replace the files from the other folder this time

Remember those 2 folders? “Configure_win8“ and “Configure_win10“? Good.

We copied files from the “Configure_win8“ folder and it did not fix your problem. So now, we’ll copy all the items in the “Configure_win10“ folder into the “AsTPCenter” just like we did before. Again, if it asks to replace, click yes for everything.

Step 3.2: Test it out

Double-click the ASUS Smart Gesture icon in the taskbar, and it should now work, showing you all the options and images/videos. You—therefore—have now achieved the universe, my good sir. Your Smart Gesture should now look like: